SHIPPING/RETURN POLICY
SHIPPING INFORMATION
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We take pride in delivering our handcrafted, limited-edition garments with care. All orders are processed and shipped within 10–14 business days. Please note that shipping times may vary depending on your location and the carrier service.
RETURN POLICY
As a small business committed to sustainability and bespoke craftsmanship, we uphold a strict no returns or exchanges policy. Each piece is carefully custom-made, reflecting our dedication to creating unique, one-of-a-kind designs.
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If you receive an item with a manufacturing defect, we are happy to provide store credit under the following conditions:
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You contact us within 7 days of delivery.
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The item is in its original condition, with all tags still attached.
Thank you for supporting our sustainable practices and understanding the care that goes into crafting each garment. Your choice helps us continue creating thoughtful, limited-edition designs that make a difference.
For further inquiries or assistance, please reach out to our team at info@klookinghorse.com